Crisis Intervention & Stabilization

A crisis occurs when a stressful life event overwhelms an individual’s ability to cope effectively in the face of a perceived challenge or threat.

Crises occur at the spur of the moment and in a variety of settings as trauma can arise quickly. Crises are temporary, although the effects may become long lasting. See our 24/7 Crisis Hotline & Walk-in Services.

Crisis intervention is the emergency and temporary care given to an individual who, because of unusual stress in life, is unable to function or cope as he or she normally would.

Our goal at Coleman is to interrupt the downward spiral of negative thinking and to increase stabilization.

Crisis assessment and crisis intervention strategies focus on the client’s immediate situation including factors such as safety and immediate needs.

In addition to our Walk-in Clinic Services, Coleman offers 24/7 Crisis Support (including an Opiate Hotline and National Suicide Lifeline) and a Mobile Response Program for children, teens and adults in distress. 

Mobile Response in Stark County

Stark County Mobile Response Hotline



A crisis can happen any time, anywhere. Coleman Health Services’ Mobile Response

Adult & Youth programs rapidly deploy culturally-competent, trauma-informed on-site crisis support using behavioral health interventions that are sensitive to the age-specific youth and adults.


The Mobile Response Team is comprised of professionals trained in crisis intervention, information and referral. The team provides mobile behavioral health services to individuals in the home, at school, workplace and in various other community settings.


When can I call? When can the Mobile Response Team be deployed?

Anytime. Available 24 hours every day, including weekends and holidays. 


Who can call the Mobile Response hotline? 



Co-workers, friends, family members, caregivers, school staff and professionals can call for the Mobile Response Team based on their need of urgent intervention. All situations are considered valid.


When should I call 9-1-1 instead? 

If someone is experiencing the following, immediately call 9-1-1:

  • Overdose
  • Other Medical Emergencies
  • Suicide Attempt / Serious Self-Harm in Progress
  • Violence / Threats of Violence / Possession of a Weapon


Opiate Hotline

Opiate Hotline 



Need opiate specific support? Dial the hotline above to receive:

  • Immediate access, engagement, triage, screening and support
  • Service referral, navigation and linkage
  • Education on treatment options for opiate addiction
  • All calls are confidential and are accepted anytime, day or night

Remember, an overdose is a medical emergency. Dial 9-1-1 immediately and begin first aid.

More than 300 people in Stark County have overdosed from opioids, including heroin, since 2012 according to the Stark County Coroner’s office. In addition, Ohio experienced the second highest number of drug overdose deaths nationwide in 2014, a number that is soaring according to a federal Centers for Disease Control and Prevention (CDC) report.


National Suicide Lifeline – Call 988

National Suicide Lifeline



The National Suicide Lifeline provides 24/7, free and confidential support for people in distress as well as prevention and crisis resources for you or your loved ones.


Coleman’s Crisis Intervention and Stabilization is available in the following counties:

Allen,  Auglaize,  Hardin,  Jefferson,  Mahoning,  Portage,  Stark,  Summit,  Trumbull

Someone from Coleman will respond to your request within 24 hours. If this is an emergency, please call 9-1-1. If you are in a crisis, call one of Coleman’s crisis hotlines.

Find your crisis hotline here

See More Services

Mobile Response and Stabilization Services


Employment Services – For Employers

Adult Protective Services

Coleman Crisis Stabilization Unit

Embrace Program

24/7 Access – Phone & Walk-in Services

Bean & the Baker

Behavioral Health

Case Management

Coleman Adult Day

Coleman Consultation Services

Coleman Data Solutions

Coleman Rental Management


Crisis Intervention & Stabilization

Employment Services – For Clients

Evaluation & Diagnostic Assessment

Guardianship Services

Residential Services

Jail Liaison Support


Peer Support


Addiction Treatment


Coleman Supports Our Veterans

Coleman is proud to provide Mental Health, Crisis, Employment and Social support to those who have served our country and their families. Veterans looking for additional resources can visit