Case Management

Case Management for Adults, Adolescents & Children

The impact of mental health challenges goes beyond just the medical symptoms. Active recovery for those with mental illness involves a wide range of integrated care, person-centered treatment and community support. Coleman offers Case Management for children, teens and adults at all stages of life. Our Case Managers are credentialed behavioral and mental health professionals experienced in helping clients and their families in the recovery journey.

How Case Management Helps

Coleman is actively working to eliminate common barriers for those dealing with mental health issues. And our Case Managers work with you to receive the best services necessary for your recovery. They act as safety nets for individuals and families dealing with mental illness – dedicated to helping clients deal with life’s daily stressors. This may include a variety of things from illness education and coping skill teaching, securing safe housing, finding or keeping a job, enrolling in educational programs and keeping up to date with doctor visits, therapy and medication. That’s what makes Case Management so important. Coleman Case Managers work with a collaborative network of therapists, school staff, community partners and other mental health professionals and primary care providers – working toward a common goal to provide holistic,  individualized, integrated care. Case Managers also promote advocacy and outreach, and they help facilitate individual and family education and training.

Who Is Case Management For?

Our Case Managers work with all Coleman clients and families experiencing mental illness. Clients who benefit from Coleman Case Management services are those who experience severe and persistent mental illness who may also be struggling financially or with homelessness. Here they receive treatment in individual and small group sessions for ongoing assessment of needs, assistance in coping skills and managing issues, medication management and developing of daily living skills.

Case Management at Coleman Health Services

At Coleman, our Case Managers take a big-picture approach – this way, we are better able to prevent gaps in care and offer a targeted treatment plan designed to meet your specific needs. Our Case Managers take time to listen to each client’s unique concerns, in order to set personal recovery goals and develop a strategy for achieving them. Then, we work closely with each client to address their individual concerns and coordinate a client-focused plan of care with our integrated healthcare team. 

Our coordinated approach to care includes:

  • Listening and interpreting each client’s concerns
  • Assessing each client’s specific needs 
  • Setting recovery goals 
  • Developing strategies to achieve goals
  • Evaluating client-focused support systems
  • Client-specific crisis prevention and intervention protocols
  • Establishing appropriate coping mechanisms
  • Developing practical life skills
  • Employment readiness
  • Supporting relationships and social wellness
  • Exploring hobbies and spiritual pursuits
  • Physical health care
  • Monitoring medication, services, appointments and referrals

Coleman Case Managers help clients schedule appointments, referrals and follow-ups. We support the transition from hospital to community care – helping reduce the need for emergency room visits. We also assist clients in practical matters that help support daily living, ongoing stability and recovery:

  • Accessing services
  • Scheduling appointments
  • Arranging transportation
  • Creating a budget
  • Paying bills
  • Shopping for groceries
  • Cooking meals 

These practical, day-to-day chores can seem overwhelming to clients struggling with mental health issues. We support you for success.

Coleman Case Managers also connect clients with community and social service resources to support social wellbeing. We answer your questions and make sure you get the information you need. Above all, we make it easy, so our clients can commit to a healthier lifestyle.

Coleman’s Case Management for Adults is available in the following counties:


Someone from Coleman will respond to your request within 24 hours. If this is an emergency, please call 9-1-1. If you are in a crisis, call one of Coleman’s crisis hotlines.

Find your crisis hotline here

See More Services

Mobile Response and Stabilization Services


Employment Services – For Employers

Adult Protective Services

Coleman Crisis Stabilization Unit

Embrace Program

24/7 Access – Phone & Walk-in Services

Bean & the Baker

Behavioral Health

Case Management

Coleman Adult Day

Coleman Consultation Services

Coleman Data Solutions

Coleman Rental Management


Crisis Intervention & Stabilization

Employment Services – For Clients

Evaluation & Diagnostic Assessment

Guardianship Services

Residential Services

Jail Liaison Support


Peer Support


Addiction Treatment


Coleman Supports Our Veterans

Coleman is proud to provide Mental Health, Crisis, Employment and Social support to those who have served our country and their families. Veterans looking for additional resources can visit