Welcome to Coleman

Learn about the Coleman experience from intake to treatment and beyond.

A diverse group of people sit together during a talk therapy group session.
Male client listening to a therapist during a mental health consultation.

What to Expect
at Coleman

When you come to Coleman, you join a community of people who want to see you thrive. We provide the support structure you need to overcome obstacles and achieve your wellness goals.


Here’s what becoming a Coleman client looks like:

1. We pair you with one of our caring professionals.

When you call Coleman, we’ll listen to your needs and assign you a case manager, counselor, or other professional.

2. You meet a Coleman advocate.

We set up a diagnostic assessment with a Coleman team member where you can talk about your goals, ask questions, and discuss next steps.

3. We connect you with the right services for you.

After assessing your unique situation, we create an Individual Service Plan (ISP) to help you on your path to wellness.

4. We provide comprehensive, ongoing treatment.

Continue to work with our team by showing up every day and following your ISP.

Preparing For Your First Visit

Your first visit at Coleman will be a diagnostic assessment. During this meeting, we’ll ask you questions to get information about your needs, goals, wellness, family history, and more.

Examples of questions we might ask include:
 

  • What made you want to seek help?
  • When did your issues start?
  • What symptoms are you experiencing?
  • What do you consider to be your strengths?
  • Do you have any history of mental health issues or substance abuse?
  • What goals do you hope to achieve through treatment?
A young woman rests an elbow on the back of the couch. She stares into the distance. A loved one touches her arm to comfort her.
A young man seated on the floor leans against a couch. He holds open a journal and holds a pen in his right hand.

Frequently Asked Questions

What do I need to bring to my first Coleman appointment?

Bring your government-issued ID, insurance card (if you have one), and a list of medications you’re currently taking.

What insurance providers does Coleman accept?

Coleman Health Services works with many insurance companies for our various services, so whether something is covered will depend on your specific needs and insurance plan.

If there aren’t any in-network providers for you at Coleman, we’ll discuss other options or help you get a referral to another provider in your network.

Where is Coleman Health Services located?

Coleman Health Services currently has 14 locations throughout Ohio. Find your local Coleman center here.

What services does Coleman Health Services provide?

Coleman Health Services offers behavioral health, residential, supportive, and employment services at locations across Ohio. Examples of our services include counseling, psychiatry, case management, and managed care.

Take the first step to changing your destiny.

At Coleman, you’ll get access to support and resources that can take you from where you are now to where you want to be. Contact us today to start writing a new chapter in your story.

Get Help