Coleman Cares About Helping You Update Your Information with Medicaid

Update your information by March 31, 2023

Need Help?

Call Elevate PFS at 330-685-9849 if you need assistance updating your contact and income information or to sign up for the first time.

Coleman Health Services can help you update your Medicaid information.

Because the COVID Public Health Emergency ended on March 11, 2023, all Medicaid recipients must have their information updated and reviewed by March 31, 2023.

Coleman has partnered with Elevate Patient Financial Services to assist you. Call Elevate’s Advocate today for help at 330-685-9849.

Ohio Health Plan Providers

Now families across the state of Ohio will have access to the same insurance providers. Scroll below to explore learn more about each provider, their base coverage and value added services unique to each provider. See the details and compare the plans in this helpful, easy-to-read study: Next Generation of Ohio Medicaid Managed Care Organization: Health Plan Comparison.

What ALL Medicaid Plans Must Offer

All providers listed above are required to offer many services, including the following:

  • Inpatient and outpatient hospital services
  • Physician services
  • Lab and x-ray services
  • Screening, diagnosis, and treatment services for children under 21 years old (under Healthchek)
  • Immunizations
  • Contraceptive services & counseling
  • Home health and private nursing
  • Podiatry services
  • Chiropractic services
  • Blood glucose meters and blood glucose test strips
  • Behavioral health services, including treatment for mental health and substance use disorders (see appendix for more information)


  • Physical, occupational, developmental, and speech therapy services
  • Nurse-midwife, certified family nurse practitioner, and certified pediatric nurse practitioner services
  • Durable medical equipment and medical supplies
  • Nursing facility services
  • Respite services for eligible children receiving Supplemental Security Income (SSI)
  • Hospice care
  • Telehealth
  • Coverage for mom and baby for 12 months following delivery
  • Dental services
  • Vision care services
  • Transportation services

For a complete list of guaranteed covered services and value added services, explore this helpful comparison document.

Value Added Services for Each Plan

In addition to what all Ohio medicaid plans must offer, each plan also features a variety of Value-Added Services — services that go above and beyond standard services in many areas of healthcare. These services vary between plans – and the Next Generation Health Plan breaks down these services, so you can pick the right plan for your family’s healthcare needs.

Compare the services listed above – and more – by downloading the Next Generation Health Plan.

Dental Services

Health & Wellness

Vision Services

Kids' Health


Prenatal & Postpartum


Do Medicaid Services Vary Throughout Ohio?
No. In a new ruling, Medicaid services are the same throughout the entire state of Ohio.
How much will enrollment cost?
Applying for Medicaid Managed care is always free and there are no monthly premiums.
How does a managed care plan work?
In Ohio, those on Medicaid must join a managed care plan to receive health care. Managed care plans are offered through the state of Ohio and provided through health insurance companies paid by the state to provide health care services to people who qualify.
What medical services are included?
Mandatory benefits that are required by the federal government. They include:

  • Inpatient and outpatient hospital services
  • Physician services
  • Laboratory services
  • X-ray services
  • Transportation to medical care

Can I keep my own doctor if I enroll or switch plans?
Each managed care plan has a list of doctors and providers covered their plan. So, you’ll need to make sure your doctors are within the network of the plan you choose. Look for a list of providers on the managed care plan’s website or call the managed care plan’s customer service and ask. If your doctor isn’t in network, you can always ask the managed care plan whether your doctor can be added to the network.

Login & Select a Plan

Visit the Ohio Medicaid Consumer Hotline Portal at to make a plan selection.

Contact Medicaid Hotline

Need help selecting a plan?
Call the Ohio Medicaid Consumer Hotline at 800.324.8680

Monday – Friday: 7am – 8pm
Saturday: 8am – 5pm