Message from the CEO

Coleman Professional Services is touching more lives than ever before as we continue our mission of Fostering Recovery, Building Independence and Changing Destinies. Here are some highlights from the past year:

  • Served more children and adults than ever before
  • Reduced homelessness with more residential units
  • Partnered with the community to find employment for those who are disabled
  • Transferred clients and added new employees from Trillium Solutions in Stark County without interrupting services
  • Progressed with building projects, including Phoenix Building in Ravenna and Union Square in Lima
  • Received Mary Pettus Public Policy Award from the Ohio Council of Behavioral Health
  • Ranked 34th largest nonprofit in Northeast Ohio by Crain's Cleveland Business

Thank you for your continued support of Coleman and our efforts to improve lives, which also help improve our communities.

With thanks,

Nelson W. Burns, President and Chief Executive Officer

Awards and Accomplishments

Grants and Awards

  • Ohio Northern University received a $1,000 Mental Health and Depression grant and selected AAH Coleman as its location. They sponsored three sessions of “Know Your Medications” during which pharmacy students, pharmacists and clients interacted. The outcomes were published in an academic pharmacy journal.
  • Coleman Social Services was awarded continuation funding through Stark County Job and Family Services for 15 months.
  • Family Care Solutions in Stark County received $17,500 in United Way annual funding.
  • Stark County gained a new Resident Services Coordinator position through a $24,600 grant from the Ohio Department of Aging. This position provides services to residents of Canton Towers who are elderly or disabled.
  • Guardianship Services in Stark County received $18,850 in annual United Way funding.
  • Coleman Adult Day Services received a grant for community education from Crossroads Hospice. The first community event was held in November of 2013, and the second event is planned for the spring of 2014.
  • Purchased new clubroom furniture with an award from the MHRSB especially for the Transitional Youth Services.
  • United Way of Greater Stark County provided funding for counseling for individuals and families.
  • In Portage County, the Kent State University Health Clinic contract was expanded to allow Coleman to provide psychiatry at the Health Clinic on campus.


  • Three part series, “Minding Mental Illness,” on the local television station in Lima featured AAH clients and staff.
  • AAH’s Changing Seasons won 2nd place in a video contest “Gratitude” provided by the Mental Health and Recovery Board.
  • The Ohio Department of Health awarded Coleman Professional Services a Healthy Ohioans-Healthy Worksite Bronze Level Award.

Counties And Services

Allen, Auglaize and Hardin Counties

  • The Crisis Stabilization Unit was increased to a 15-bed unit and served 436 individuals.
  • Implemented telepsychiatry between Lima and Portage County for patients who were discharged from hospitals.
  • On-site pharmacy created through collaboration with Quality of Life Pharmaceuticals.
  • Integrated primary care is now provided three days a week through a collaboration with Reichardt Family Practice.
  • Coleman added its 4th hospital contract for Emergency Room Crisis Intervention support.
  • AAH began using Care Navigators at both St. Rita’s Medical Center and Coleman. Their work coordinating care between inpatient and outpatient care increased show rates at Coleman from 32% to 67% for new clients and 84% for open/active clients.
  • 66 individuals gained permanent supportive living environments owned/operated by Coleman through residential services.

Portage County

  • Two consumers became certified Peer Support Specialists.
  • Coleman Access was expanded to provide brief treatment for people who are ineligible for counseling services.
  • The number of consumer led groups out of Options grew with eight peer-led support groups offered weekly.
  • Karen Fleming, Ph.D. participated in two intensive workshops through funds from the Margaret Clark Morgan Foundation to evaluate and improve behavioral healthcare.
  • Established in 2012, Coleman’s FIRST program for early identification of mental illness served 15 people last year. FIRST programs were established by the Best Practices in Schizophrenia Treatment (BeST) Center at Northeast Ohio Medical University and its partners.
  • Five Child Therapists completed training in Trauma Focused Cognitive Behavioral Therapy (TFCBT) and prepared for certification
  • A full-time AOD Counselor was hired to provide individual and group AOD treatment.

Stark County

  • James House: New supportive services housing project located in Massillon for 8 individuals with 6 new staff positions.
  • Partnered with Quest Recovery and Prevention Services to open Access to Behavioral Healthcare on the Goodwill Campus.
  • Transferred and absorbed services and contracts of Trillium Family Solutions. Reopened and expanded services to five days a week in Alliance office.
  • Expanded and renovated space at the Tuscarawas offices.
  • A peer support individual developed a Social Club for Coleman Behavioral Health clients.
  • Mental Health and Recovery Services Board recognized Sarah Cochran, Case Manager, with Excellence in Caring for her work helping clients stage an art show at First Friday in Canton.

Summit County

  • Integrated care team worked with community partners to help patients access short-term mental health services and engage in behavior-change planning with funds from the Margaret Clark Morgan Foundation and MEDTAPP grant.
  • Coleman Summit Transition Team created protocol to improve post-hospital diagnostic assessment attendance and adherence for follow-up care. The team introduces clients to Coleman staff to increase engagement or buy-in and follow-up with their outpatient behavioral health treatment.

Trumbull County

  • Access secured additional contract and referrals through work with Lloyd McCoy and Trumbull Memorial Hospital.
  • Increase in psychiatry services led to full-time positions for a doctor and nurse.
  • Residential manages four shelter plus care grants and one transitional youth rental subsidy grant, providing $500,000 annually in rental subsidy assistance.
  • Created one full-time and one part-time counseling position created.

Adult Day

  • Totally Tuesdays and Thursdays program began in February 2013, providing programming aimed at adults 18 years and older who are in need of socialization in community settings. The group participates in volunteerism, cultural activities and wellness programming.
  • The Dementia Support Group provides support to family and community members with loved ones suffering from dementia. Staff members provide services to loved ones at no charge during the meeting times.

Data Solutions

  • Three new workstations will be added thanks to funding from the Joseph G. and Sally A. Miller Family Foundation. These stations will help up to nine employees reach their full production and earning potential.

Employment Services

  • Our VRP3 program helped 55 people achieve stable employment, exceeding our goal by 57%.
  • We developed a data entry skills training program to prepare Coleman clients for new job openings at Data Solutions.
  • 216 people placed in jobs.

Social Services

  • 200: Number of professionals who attended an elder abuse seminar in Stark County that Adult Protective Services sponsored and coordinated.
  • In the past year, Coleman Social Services was created after the transfer of programs, contracts and staff from Trillium.
  • Guardian Carolyn Kuryn received a nomination for Guardian of the Year from Guardian Support Services.
  • HIV Case Management hosted the testing site for Stark County’s National HIV Testing Day held June 27.

Financial Report

2013 Total Revenue: $26,409,727

  • 41.5% State & Federal Funds
  • 8% Enterprises
  • 3% Rental Income
  • 5% Vocational Income
  • 2% Insurance & Fees
  • 2.5% Other
  • 5% Grants & Contributions
  • 33% Mental Health Boards

Operating Expenses

  • 2007 $21,082,477
  • 2008 $20,486,503
  • 2009 $18,933,833
  • 2010 $18,128,810
  • 2011 $20,688,130
  • 2012 $24,489,156
  • 2013 $26,139,736

Total Persons Served

  • 2007 11,529
  • 2008 9,820
  • 2009 14,518
  • 2010 12,810
  • 2011 14,227
  • 2012 15,521
  • 2013 17,742

Coleman Boards

2013 Board of Directors

  • Back row L-R: Kathy Baker, Joe Vero, Laurie Knuth, Lisa Muldowney, Roger Cram, Julie Spalding, Laura Cessna, Toby Ann Weber, Patricia Pakan
  • Front row L-R: Karen Duffy, Gerald Kline, Adam Rubin, Sabrina Christian-Bennett, Susan Sammons, Linda Walker
  • Not Pictured: Justin Gates and Susan Rodger

2013 Board Officers

  • Back Row L-R: Susan Sammons, President; Sabrina Christian-Bennett, Vice President
  • Front Row L-R: Gerald Kline, Secretary; Adam Rubin, Treasurer

2013 Youth Board

  • Twenty-two students participated in the Coleman Youth Board representing Stanton Middle School, Kent Roosevelt High School, Stow High School, Rootstown High School and Ravenna High School. The goal of the program is to increase awareness about mental illness and use education to reduce the stigma associated with it.
  • Top row: Maggie Marten (Stow High School), Sharon Clegg (Stanton Middle School), Gretchen Miller (Rootstown High School), Emma Sampson (Kent Roosevelt), Hayley Chlad (Kent Roosevelt), Jereme Maffei (Ravenna High School), Amber Titus (Ravenna High School), Gillian Seibel (Kent Roosevelt), Madison Eggleston (Ravenna High School), Katie Bridgewater (Kent Roosevelt) and Payton Pfile (Rootstown High School)
  • Middle row: Lizzie Jaber (Stanton Middle School), Sam Rubin (Stanton Middle School), Kara Hokes (Stow-Munroe Falls High School), Elizabeth Bailey (Kent Roosevelt), Drake Dewey (Stanton Middle School) and Gillian Brenner (Stanton Middle School)
  • Bottom row: Hope Nal-Heeter (Stanton Middle School), Shelby Jameson (Stanton Middle School), Hannah Face (Stanton Middle School), Frankie Cook (Stow-Munroe Falls High School), Lindsey Patterson (Kent Roosevelt) and Emily Patterson (Kent Roosevelt)
  • Not pictured: Laura Castiglione (Ravenna High School), Llewesha Perry (Ravenna High School), Erin Mackanos (Kent Roosevelt), Alexis Carlson (Kent Roosevelt), Megan Lavins (Kent Roosevelt), Lila Goehring (Stanton Middle School), Maya Culley (Stanton Middle School) and Christine Halasz (Stow-Munroe Falls High School)