Director of Administrative Support - FT - Allen, Auglaize, Hardin Counties

Location: Allen,Auglaize,Hardin
Type: ft

Position Description

The Director will schedule and oversee administrative support staff and fill in staffing gaps when needed; provide training and development of new and existing staff; ensure staff members are working within Company policies and vision of customer service; conduct monthly staff meetings, individual supervisions, and evaluations; manage secretarial work orders, internal referral process, and requests for clients’ records; and support the business unit by recommending, developing, and implementing new procedures as needed for improved efficiency, effectiveness, cost-savings, and/or meeting customer needs, such as data gathering through research, analysis, and measuring customer satisfaction.    

Must have a high school diploma and five years of office experience with emphasis on customer relations, plus excellent customer service skills, billing experience, and computer skills in MS Office products. Bachelor’s degree preferred.

Benefits options include health, life, pension, paid time off, and more.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  E.O.E. Persons with a disability can request an accommodation to complete the application process by emailing with the subject line “Accommodation Request.”

Click here to apply online.